Client Satisfaction Survey (CSS)
Description
This survey asked the client about thier level of satisfaction with the service they have received, both from their practitioner their experience in general.
This survey asked the client about thier level of satisfaction with the service they have received, both from their practitioner their experience in general.
Validity
N/A
N/A
Interpretation
A numerical score between 0 and 40 is presented, where higher scores mean higher levels of satisfaction. The clients are also asked to make comment on the following two questions.
1. Other areas of strength
2. Suggestions for improvements
A numerical score between 0 and 40 is presented, where higher scores mean higher levels of satisfaction. The clients are also asked to make comment on the following two questions.
1. Other areas of strength
2. Suggestions for improvements
Developer
Anxiety House
Anxiety House
